Privacy Policy

Last updated: May 4, 2026

Overview

PropertyWatch, operated by Westropp Property Holdings LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property monitoring service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored securely using industry-standard encryption)

Property Information

When you add properties to monitor, we collect:

• Property addresses you choose to monitor
• Notes you add to violation records

Usage Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, access times)
• Device information
• Pages visited and features used

Public and User-Provided Data

PropertyWatch monitors publicly available government records based on property addresses provided by users. We do not independently verify or create property data beyond what is publicly available and what users submit.

Sensitive Information

We do not intentionally collect sensitive personal information such as Social Security numbers, financial account data, or government identification numbers. Users should not submit such information through the Service.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor public records for violations on your properties
• Send you email alerts about new violations
• Respond to your inquiries and support requests
• Comply with legal obligations

Legal Basis for Processing

We process your information to provide and operate the Service, fulfill contractual obligations, comply with legal requirements, and improve our services.

Notification Delivery

We send notifications via email, but we do not guarantee delivery. Delivery may be affected by third-party providers, spam filters, or user settings. Users are responsible for checking official sources and not relying solely on notifications.

Information Sharing

We do not sell your personal information.

Service Providers

We may share your information with third-party service providers that help us operate the Service, including hosting providers, email delivery services, analytics providers, and security services. These providers are required to protect your information and may only use it to perform services on our behalf.

Legal Requirements

We may share your information when required by law or to protect our rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill legal or operational purposes. We may retain certain data for a reasonable period for backup, audit, or legal compliance. You may request deletion of your account at any time.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications

To exercise any of these rights, including account deletion, please email us at support@property-watch.com. We will respond to your request within 30 days.

Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or track users across external websites.

International Users

If you access the Service from outside the United States, you understand that your information will be processed and stored in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service, and update the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@property-watch.com.